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Event Management - create and manage events from workshops to dinners to seminars to camping trips, golf days, small or large. Events with merchandise, volunteers, teams. thankQ Events has it all.

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About the instructor

Trainer, Document Writer

Margaret Kamstra

I have been in the IT industry forever, starting out installing hardware and software solutions mainly to the legal sector.I have also been on many implementation teams installing hardware and software as well as training staff. After implementing systems I was a mentor on help/support desks and set up training departments and training material.I have been a trainer at thankQ Solutions for over 5 years and I love their product and people.They are always striving to be the best and I love that because that is what I try to do also.

Course Curriculum

  • 1

    Welcome to the Event Management course!

  • 2

    Create a Main Event

    • Create a Main Event

    • Handout - Main Event

    • Practice - Create a Main Event

    • Test your learning
  • 3

    Create a Session (Breakout from Event)

    • Create a Session

    • Handout - Event Session

    • Practice - Create Sessions

    • Test your learning
  • 4

    Manage Tickets / Attendee Types

    • Manage Ticket Types

    • Handout - Ticket Type

    • Practice - Add Ticket Types

    • Test your learning
  • 5

    Structures / Allocations

    • Manage Structures - Allocations

    • Handout - Structures

    • Practice - Structures

    • Quiz - Structures
  • 6

    Manage Sponsors

    • Manage Sponsors

    • Handout - Sponsors

    • Practice - Adding a Sponsor

    • Quiz - Sponsors
  • 7

    Auction Items

    • Managing Auction Items

    • Handout - Auction Items

    • Practice - Auction Items

    • Quiz - Auction Items
  • 8

    Manage Resources (Outgoings)

    • Manage Resources

    • Handout - Managing Resources

    • Practice - Managing Resources

    • Quiz - Managing Resources
  • 9

    Attachments and Additional Information

    • Add Attachments and Additional Information

    • Handout - Attachments and Profiles

    • Practice - Add an Attachment and some Additional Information

    • Quiz - Attachments and Additional Information
  • 10

    Adding Sub Events

    • Add Sub Events

    • Handout - Sub Events

    • Practice - Adding Sub Events

    • Quiz - Sub Events
  • 11

    Book onto an Event

    • Event Bookings

    • Handout - Book onto an Event

    • Practice - Book onto Events

    • Quiz - Book onto Events
  • 12

    Teams

    • Teams

    • Handout - Teams

    • Practice - Teams

    • Quiz - Teams
  • 13

    Product Orders

    • Create Orders

    • Handout - Orders

    • Practice - Create Orders

    • Quiz - Orders
  • 14

    Manage Volunteers

    • Manage Volunteers

    • Handout - Volunteers

    • Practice - Managing Volunteers

    • Quiz - Volunteers
  • 15

    Searching

    • Searching Events

    • Handout - Searching

    • Practice - Searching

    • Quiz - Searching
  • 16

    Book via Event Contact Details

    • Book via Event Contact Details

    • Handout - Book via Event Contact Details

    • Practice - Book via Event Contact

    • Quiz - Book via Event Contact Details
  • 17

    Decline/Cancel Bookings

    • Decline/Cancel Bookings

    • Handout - Decline/Cancel Booking

    • Practice - Decline/Cancel Booking

    • Quiz - Decline/Cancel Bookings
  • 18

    Event Payments

    • Event Payments & Change Booking

    • Handout - Event Payments

    • Practice - Event Payments

    • Quiz - Event Payments
  • 19

    Extra Places

    • Add/Remove Extra Places

    • Handout - Extra Places on a Booking

    • Practice - Extra Places

    • Quiz - Extra Places
  • 20

    Notes and Attachments

    • Notes and Attachments

    • Handout - Notes and Attachments

    • Practice - Notes and Attachments

    • Quiz - Notes and Attachments
  • 21

    Sessions and Structures

    • Sessions and Structures

    • Handout - Sessions and Structures

    • Practice - Sessions and Structures

    • Quiz - Sessions and Structures
  • 22

    Copy Event

    • Copy Event

    • Handout - Copy an Event

    • Practice - Copy an Event

    • Quiz - Copy an Event
  • 23

    Reporting

    • Reporting

    • Handout - Reporting

    • Practice - Reporting

    • Quiz - Reporting
  • 24

    Update Post Event Information

    • Update Post Event Information

    • Handout - Update Post Event Information

    • Practice - Update Post Event Information

    • Quiz - Update Post Event Information
  • 25

    Event Kits - Only with Automation

    • Event Kits

    • Handout - Event Kits

    • Practice - Event Kits

    • Quiz - Event Kits
  • 26

    Deposit Slips

    • Deposit Slips

    • Handout - Deposit Slips

    • Practice - Deposit Slips

    • Quiz - Deposit Slips
  • 27

    Receipt Books

    • Receipt Books

    • Handout - Receipt Books

    • Practice - Receipt Books

    • Quiz - Receipt Books
  • 28

    Return Merchandise

    • Return Merchandise

    • Handout - Return Merchandise

    • Practice - Return Merchandise

    • Quiz - Return Merchandise
  • 29

    Event with Host/Fundraiser

    • Event with Host/Fundraiser

    • Handout - Event with Host/Fundraiser

    • Practice - Event with Host/Fundraiser
  • 30

    Structures with Targets

    • Structures with Targets

    • Handout - Structures and Targets

    • Practice - Structures with Targets
  • 31

    Event Calendar

    • Planning and Event Calendar

    • Handout - Event Calendar

    • Practice - Event Calendar

    • Quiz - Event Calendar
  • 32

    Next steps

    • Before you go...

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